Cvent
196 Case Studies
A Cvent Case Study
eXp Realty, a rapidly growing cloud-based real estate brokerage with a community of over 84,000 agents, needed to scale its live events after a 72% agent increase and a long gap since its last in-person conference. A small events team struggled with complex registration paths, invite-only attendee management, and long onsite lines, and the company’s previous event platform couldn’t keep pace with the organization’s growth or pandemic-era logistics.
The team implemented Cvent’s Registration, OnArrival, and Exhibitor Management solutions (with HubSpot integration and OnArrival 360 onsite support) to automate registration, enable contactless check-in, and centralize exhibitor workflows. The result: a smooth EXPCON for ~5,400 attendees (2x prior in-person attendance), more than $1M in event revenue, wait times cut by over 50% with check-in under 30 seconds, streamlined processes, better lead flow to sales, and increased leadership visibility for the events program.