Case Study: CHG Healthcare achieves a scalable, people-first events program and $647K in donations with Cvent

CHG Healthcare - Customer Case Study

CHG Healthcare, a leading U.S. healthcare staffing provider with a people-first culture, faced rapid event-program growth and operational strain—33% expansion and roughly 250 events a year—while relying on spreadsheets that offered no clear metrics. Leadership was reluctant to replace human engagement with technology, but the team needed a centralized solution to eliminate double bookings, track attendee data in real time, and demonstrate event value.

CHG implemented Cvent with PNR and payment integrations plus the CrowdCompass mobile app for registration, communications, and analytics. In the first 10 months they ran 30+ events and 7,500 registrations, saved $32,000 on a single event and hundreds of staff hours, and used the platform to drive engagement that helped donate $647,000 to community causes—while elevating the Events team’s profile across the company.

CHG Healthcare

Annie Gingrich

Manager of Corporate Events