Case Study: BBYO achieves 182% registration growth and streamlined event management with Cvent

BBYO - Customer Case Study

BBYO is an 80,000‑member Jewish teen movement that runs hundreds of face‑to‑face events each year, including a 4,000‑person International Convention, but had no dedicated events team. Event planning relied on three disparate platforms and Excel spreadsheets, causing registration crashes, opaque tracking of adult meals and hotel comps, and labor‑intensive check‑in and badge processes that limited growth and attendee experience.

BBYO implemented Cvent’s Enterprise Event Management, CrowdCompass app, OnArrival and Beacons to centralize planning, streamline onsite check‑in, and boost attendee engagement. The platform enabled a branded app and beacon‑driven experiences, improved reporting for sponsors and donors, and let the existing staff scale programming—driving a 182% increase in registrations (2012–2016), a 434% jump in app logins, management of 300 sessions and speakers, and 1,000 registrations in the first eight minutes.

BBYO

Sean Lynch

Digital Strategy and Operations Associate