Case Study: liwwa improves company culture with Culture Amp

How liwwa improved company culture

liwwa is an SME lender and marketplace operator in Jordan and Egypt that wanted a clearer, more structured way to manage performance reviews and feedback across a growing team. Before adopting Culture Amp, managers and employees faced cultural barriers around giving and receiving feedback, and the company needed a solution that would make the process easier, more consistent, and less personal.

Culture Amp’s Performance platform was implemented to centralize feedback, add structure to reviews, and align the process with liwwa’s TRUST values. With Culture Amp, liwwa reduced performance review preparation from several days to just a few hours, improved consistency for managers, and built a stronger culture of feedback that is now part of onboarding; the platform also scaled easily as the company expanded into Egypt.

liwwa

Kamel Abu-Eisheh

Director of People and Culture