Case Study: Ellucian increases manager engagement with Culture Amp

How Ellucian increased engagement with manager learning

Ellucian, a global higher education software provider, needed a more scalable way to support manager development and ongoing coaching practice as its leaders shifted toward more frequent, high-quality conversations. The company had already been using Culture Amp for employee engagement, and turned to Culture Amp’s Skills Coach and engagement tools to make learning more accessible and actionable for busy managers.

Culture Amp implemented bite-sized, daily micro-learning delivered in Slack, helping Ellucian managers practice coaching skills in the flow of work. The pilot improved participation because the content was quick, relevant, and easy to apply, while Culture Amp’s broader platform also helped Ellucian gather feedback, create clearer action plans, and save time with easier reporting. Ellucian reported better transparency, stronger manager engagement, and time and money savings from having learning and engagement in one platform.

Ellucian

Kristin Swanson

Senior Talent Development Manager