Case Study: Coffee Circle stays connected and supports employees through crisis with Culture Amp

How Coffee Circle used Culture Amp to stay connected during a crisis

Coffee Circle, the Berlin-based coffee roaster, needed a better way to stay connected with employees during the pandemic and understand how people were coping. Using Culture Amp’s engagement surveys and crisis-response templates, the company gathered honest feedback and identified challenges around focus, productivity, social connection, and anxiety.

Culture Amp helped Coffee Circle respond quickly with practical actions like daily check-ins, a virtual kitchen, learning resources, and mental health support. The follow-up survey showed 74% participation and revealed changing priorities, including 42% valuing professional growth and 42% appreciating flexibility, leading Coffee Circle to expand learning initiatives, launch 360° feedback, and continue a hybrid working model.

Coffee Circle

Deborah Moschioni

Head of Human Resources