Case Study: Herron Todd White achieves 73% employee engagement and stronger leadership confidence with Culture Amp

Herron Todd White - Customer Case Study

Herron Todd White, one of Australia’s largest independent property valuation and advisory groups, wanted to build a more inclusive, passionate, multi‑generational workforce. After eight years of measuring engagement they realised their annual, organisation‑level insights missed “on the ground” issues and they needed a more systematic, localised way to track and improve engagement across their 900 employees.

They adopted Culture Amp in November 2015, using its customizable, mobile‑friendly surveys and driver analysis to surface local issues while protecting confidentiality. The change delivered clearer, actionable insights, a 73% engagement score, employee confidence in leaders 10% above benchmark, and a sharper focus on learning and development — enabling ongoing, informed people decisions and stronger cultural alignment.

Herron Todd White

Brendon Hulcombe

Chief Executive Officer