Case Study: Tacala Companies achieves higher audit scores and tens of thousands in savings with Crunchtime

Tacala Companies improves audit scores and ops excellence with Zenput

Tacala Companies, a Taco Bell franchisee with 350+ stores in the U.S. Southeast, faced unreliable pen-and-paper operations that undermined data integrity, visibility, and accountability for daily tasks and food-safety checklists. Management identified risks to guest safety and operational consistency and sought a technology solution to standardize execution, improve decision-making, and increase team accountability.

Tacala piloted and then rolled out Zenput to replace paper processes, using digital forms, projects, visit plans, and Bluetooth thermometers with automated temp monitoring. The change saved tens of thousands of dollars by eliminating paper, cut task management time by 5%, and delivered a 6% improvement in brand audit scores, while increasing store-level execution and recognition for operational excellence.

Tacala Companies

Ken Guardino

Ops Services Director