Case Study: Sweetgreen achieves 50% reduction in scheduling time with Crunchtime Labor & Scheduling

Sweetgreen optimizes labor with integrated forecasting and automated compliance

Sweetgreen, a fast-casual salad chain with 200+ U.S. locations, faced time-consuming and compliance-heavy scheduling: managers were spending about three hours a week creating schedules, and Fair Workweek rules added complexity that limited their ability to focus on customer service and other operational improvements.

By deploying Crunchtime Labor & Scheduling—leveraging integrated sales forecasting, automated configurable labor rules, and the Teamworx mobile app—Sweetgreen cut scheduling time by 50%, lowered labor costs, minimized compliance risk, and freed managers to spend more time on the guest experience and day-to-day operations; these gains were recognized with Crunchtime’s Ops Excellence Award in 2023.

Sweetgreen

Jenn Huntress

Sr. Operations Services Associate