Case Study: Miller’s Ale House achieves operational efficiency and saves 5+ hours per week for managers with Crunchtime

Miller’s Ale House Reduces Food Waste and Increases Consistency

Miller’s Ale House, a sports‑themed casual dining chain with 100+ locations in 10 states, outgrew its spreadsheet-based inventory processes and an unwieldy LMS as it scaled. The company needed a single, accurate system to standardize recipes and ordering, reduce waste, improve order accuracy, and provide an easier, more compliant training experience across stores.

Miller’s implemented Crunchtime for inventory and Tal​entLink LMS for training, centralizing digital recipe books, enabling cross-location reporting and menu analysis, and geofencing training access. The changes saved managers at least five hours per week on ordering, improved order accuracy and waste reduction, increased cost and margin visibility, solved wage/compliance issues for training, and drew strong positive feedback—positioning the chain to support further expansion.

Miller’s Ale House

George Sfetsas

Manager of Operations Analysis