Case Study: Mary’s Pizza Shack boosts profitability and streamlines labor & inventory with CrunchTime

Mary’s Pizza Shack - Customer Case Study

Mary’s Pizza Shack is a family‑owned Northern California chain with 18 locations and a 60‑year history. The company was hampered by multiple, disconnected back‑of‑house systems that made inventory, recipe control and labor scheduling cumbersome—a particular challenge in tight labor markets like Sonoma and Napa and as the brand sought consistent food quality across stores.

After a six‑month pilot, Mary’s rolled out CrunchTime’s restaurant operations platform across all locations, consolidating inventory, recipes, daily prep, labor scheduling, vendor ordering and enterprise reporting. The platform provided real‑time inventory visibility, electronic ordering, nutritional tracking and scheduling tied to sales forecasts, producing immediate wins: tighter cost control, streamlined ordering and scheduling, and significant reductions in actual‑vs‑theoretical variances (to about 2% at top locations), increasing profitability and operational consistency.

Mary’s Pizza Shack

Michael Sheppard

Procurement Director