Case Study: Guzman y Gomez achieves supply chain control and lower food costs with Crunchtime

How Guzman y Gomez Regained Control of Their Supply Chain and Reduced Food Costs

Guzman y Gomez is an Australian fast-casual chain serving Mexican-inspired food that grew rapidly to more than 135 restaurants across several countries. That growth brought operational pain points—complex supply chains, time-consuming inventory and vendor ordering, and difficulties controlling food costs and recipe management for a highly customizable menu—leaving staff tied up with back‑of‑house work instead of serving guests.

GYG implemented Crunchtime’s restaurant management platform for perpetual inventory, predictive ordering, vendor integrations and real‑time analytics. The system automated forecasting and ordering, centralized vendor and recipe control, reduced food waste and food costs, and freed managers to focus on customers while enabling faster variance tracking, benchmarking and ongoing operational improvements.

Guzman y Gomez

Steve Orleow

Head of Technology & Insights