Case Study: Burgerville achieves consistent recipes, better cost control and streamlined labor with CrunchTime

Burgerville - Customer Case Study

Burgerville, a 42‑location Pacific Northwest restaurant chain known for fresh, local ingredients, partnered with CrunchTime to solve mounting operational problems. With an antiquated inventory system, 42 different sets of recipes, manual binder-based crew scheduling and limited visibility into data, managers lacked a reliable single source of truth and spent too much time on manual processes and guesswork.

By rolling out CrunchTime’s BOH tools, consolidating recipes, adopting TeamworX scheduling and using the mobile Counter Inventory app, Burgerville created one accurate system for recipes, labor and inventory plus KPI dashboards for timely decision‑making. The result: consistent recipes and costs across all locations, reduced human error in scheduling and counting, faster identification of supply‑chain and variance issues, and measurable time savings that let managers and crew focus on service.

Burgerville

Dustin Johnston

Director of ISTS