Case Study: Aliservis S.A. eliminates redundant work and improves issue response time with Crunchtime Zenput

Aliservis S.A. Eliminates Redundant Work And Improves Issue Response Time with Zenput

Aliservis S.A., the leading Domino’s Pizza franchisee in Ecuador, was struggling with unresolved store issues, slow manual workflows, and heavy paper-based checklists that created duplicate work and delayed responses. Crunchtime’s Zenput was introduced to help the company digitize operational controls and improve store execution across its 26 locations.

Using Crunchtime’s Zenput, Aliservis S.A. standardized digital forms, recurring tasks, and manager alerts so teams could collaborate in one system and track issues in real time. The result was 10–12 hours of work saved weekly per employee handling this process, a 3–4 day faster issue-response time, and 1,500–1,800 sheets of paper saved per day, while also improving compliance and reducing critical errors.