Case Study: Zaxby's cuts food and labor costs and boosts reporting accuracy with Crunchtime

3 Key Benefits of Keeping Both Food And Labor Operations in Lockstep

Zaxby's Franchising LLC, a family-focused chain with about 900 independently owned restaurants, faced inconsistent cost control and operational complexity because locations used multiple systems (Excel, ad hoc programs, monthly/biweekly tracking) and lacked a single predictive, customizable tool. That variability made inventory and labor reporting inaccurate and made it difficult to get consistent franchisee adoption of standard processes.

By implementing the CrunchTime restaurant operations platform, Zaxby's standardized inventory and labor workflows, integrated vendor and POS data, and enabled weekly makeshift P&Ls and customizable canned reports. The result was increased productivity, more accurate P&L reporting, faster identification of waste and loss, and improved cost control across locations—driving higher margins and better, timelier decision-making.

Zaxby's

Micah Greene

Inventory and Labor Manager