Case Study: Westport Linen Services achieves 3x retention and better quality of hire with Criteria Corp

Westport Linen Achieves 3x Retention and Better Quality of Hire with Criteria

Westport Linen Services, a Baton Rouge–based commercial laundry serving 300+ hospitals, surgery centers, clinics and offices and producing over 65 million pounds of linen annually, faced rapid growth and needed to streamline hiring to identify high-quality candidates who would stay long-term.

Nearly ten years of partnering with Criteria to add pre-hire assessments across roles helped Westport hire more objectively and save interview time; as a result retention tripled in four years, quality of hire improved, the candidate pool broadened, and the company gained greater insight into the skills and fit needed for success.

Westport Linen Services

Eddie Lefeaux

Chief Executive Officer