Case Study: Leading Professional Services Firm achieves more diverse, higher-performing hires with Criteria Corp

Professional services firm hires more diverse and higher performing employees

A professional services firm recruiting graduates wanted to ensure new hires had the right skills and fit to support future growth. Their goals were to increase the efficiency and validity of hiring, reduce unconscious bias to boost diversity, and improve their employer brand and candidate experience.

They partnered with Criteria and required all applicants to complete Cognify, the Workplace Alignment Assessment (WAA), and Emotify before interviews. The change produced higher‑quality interviewees, cut interviewing time by 2.3 hours per hiring manager (115 hours saved total), increased diversity (27% more candidates from outside target universities, 20% more STEM candidates, more low‑SES and minority applicants), improved offer acceptance, and delivered measurable performance gains in collaboration (+11%), written communication (+14%) and technical skills (+13%), with positive candidate feedback.