Case Study: Armorous achieves improved quality of hire and reduced turnover with Criteria Corp assessments

Criteria Helps Armorous Improve Quality of Hire for Security Officers

Armorous, a Northern California security staffing firm with fewer than 100 employees, staffs security officers and investigators across a wide range of clients and contract types. Facing high-volume hiring and the staffing industry's historically extreme turnover, the HR team needed a faster, more effective way to identify qualified candidates and improve overall quality of hire.

Armorous partnered with Criteria to screen applicants with three pre-interview assessments (CAST, EPP, and WPP) and benchmarked scores to guide hiring decisions. The result: clear improvements in employee performance and retention, a sharp reduction in terminations, annual turnover of 22% versus the 350% industry average, and assessments now required for every hire.

Armorous

Shannon Benjamin

Director of HR and Recruiting