Case Study: Rocky Bay saves time and money with Criteria Corp's Video Interviewing

Rocky Bay Saves Time and Money with Video Interviewing

Rocky Bay, a major Australian disability services provider, needed to improve hiring efficiency while continuing to support nearly 3,000 customers. Before working with Criteria Corp, the company relied on in-person assessment centers that were time-consuming, costly, and yielded just one hire per session, making it difficult to fill critical support worker roles quickly.

Criteria Corp implemented its Video Interviewing solution, enabling Rocky Bay to review one-way recorded interviews at scale and streamline candidate screening. The result was a hiring process cut from 8–12 weeks to under 4 weeks, review time of just 3–5 minutes per interview, and the elimination of assessment center costs of about $7,000 per event—saving the company hundreds of thousands of dollars annually while improving the candidate experience.

Rocky Bay

Suze Woods

Manager of Human Resources