Case Study: Freshworks streamlines office pantry management and improves employee experience with Crafty

Freshworks cuts pantry management time with Crafty across 4 offices

Freshworks, a technology company focused on employee experience software, faced the challenge of scaling its high-touch office pantry program across multiple US locations without increasing the operational burden on its workplace team. The manual process of taking inventory and ordering was inefficient and prevented the team from focusing on strategic employee engagement. They partnered with vendor Crafty to automate office pantry management.

By implementing Crafty's managed pantry program and inventory management platform, Freshworks automated its pantry operations. This solution freed up the workplace team's time to focus on employee experience and events. The team also gained data-driven insights to optimize their program and piloted Crafty's Employee Voting feature to gather direct feedback. The results included reduced time spent on inventory, more consistent workplace experiences across offices, and a smarter, more scalable pantry program.

Freshworks