Case Study: T-Mobile achieves continuous retail uptime with Cradlepoint NetCloud cellular automatic failover

T-Mobile Retail Stores Prevent Downtime with Cellular-Based Automatic Failover

T‑Mobile, which operates 5,000+ retail stores, needed to ensure near‑continuous uptime for business‑critical systems like point‑of‑sale terminals and digital signage but couldn’t cost‑effectively add wired WAN diversity at scale. To address this, T‑Mobile deployed Cradlepoint’s NetCloud Service for Branch with cloud‑managed cellular WAN and wireless broadband edge adapters as a centrally managed failover solution.

Using Cradlepoint’s NetCloud Service, the adapters back up wired links by automatically switching to T‑Mobile’s cellular network when a primary transport fails, keeping POS and IoT devices online while IT receives instant alerts. Cradlepoint’s centralized management lets the IT team configure, monitor and troubleshoot failover across locations remotely, increasing availability, preventing store downtime and reducing the need for on‑site intervention.

T-Mobile