Case Study: Manor AG achieves up to 9.34% uplift in revenue per visitor and 5.4x more product views with Coveo

Manor AG deploy Coveo Qubit's proven personalization tactics to build con idence and purchase impetus

Headquartered in Switzerland, Manor AG is one of Europe’s largest department stores (60 stores, 1M+ products) with a growing mobile-first customer base. The ecommerce team needed proven personalization to increase customer lifetime value and loyalty across both desktop and mobile channels.

By quickly deploying Coveo‑Qubit solutions (Qubit Start and Qubit Aura) Manor added social proof on product pages, low‑stock urgency messages and real‑time, ML-driven personalized feeds. The changes produced clear results: 4.26% uplift in revenue per visitor from social proof, 9.34% uplift from low‑stock pointers and 5.4× more products seen on mobile, kickstarting their move to advanced personalization.

Manor AG

Samuel Duthoit

Web Design & UI Lead