Case Study: Sylvan Learning achieves standardized training and a connected community across 750+ franchise locations with Cornerstone OnDemand

Sylvan standardizing training & creating community across 750+ locations

Sylvan Learning, a global tutoring franchise operating more than 750 centers since 1979, needed a way to standardize staff training and certification and build a stronger sense of community across geographically dispersed franchisees. Their legacy LMS was basic and underused, leaving directors and teachers with inconsistent training experiences and a feeling of isolation.

Sylvan launched “Sylvan University Now” using Cornerstone Learning, Connect and Extended Enterprise to deliver cohort-based, blended and collaborative training. The platform has driven more than 28,000 certifications (including a sales certification completed by 500 people from 394 centers), created active learning communities, improved training effectiveness, increased customer conversion rates, standardized certification across franchises and saved time and travel costs.

Sylvan Learning

Sherri Vaughn

Director