Case Study: Cassin and Sons achieves 98% review time savings and increased visibility with PiiQ by Cornerstone OnDemand

Saving time, reducing costs and increasing visibility by eliminating paper performance review process

Cassin and Sons is an Australian construction firm specializing in healthcare facilities with 14 employees and nearly three decades of experience. Although they ran quarterly employee reviews to support retention and career planning, the process was paper-based—questionnaires were often returned late, reporting required manual Excel entry, and leadership lacked meaningful visibility into team performance.

They implemented PiiQ by Cornerstone, a simple solution with quick rollout and minimal training that centralized reviews, automated scheduling and provided built‑in analytics. The change delivered immediate benefits: review preparation dropped from three hours per quarter to 15 minutes once per year (a 98% reduction), managers stopped chasing paperwork, visibility into performance improved, and overall review costs fell.

Cassin and Sons

Amy Gray

Office Manager