Case Study: RSM achieves more qualified hires and increased learning and performance engagement with Cornerstone OnDemand

RSM Helps Employees Build Their Own Success

RSM, a U.S. and Canada business‑services firm founded in 1926 with roughly 11,000 employees across more than 90 offices, needed to scale its signature culture—“The Power of Being Understood™”—and modernize talent management across a high‑volume hiring pipeline. The company faced an outdated, lengthy application process, low scalability for learning and development, and reliance on annual reviews that limited ongoing employee growth and engagement.

RSM implemented Cornerstone’s Recruiting, Learning and Performance suites to streamline hiring with a mobile‑friendly candidate experience, provide access to 7,800+ learning courses, and replace annual reviews with continuous performance conversations (“Project Feedback”). The result: improved candidate quality and hiring velocity (400 more hires year‑over‑year and thousands of interns, graduates and experienced hires), higher L&D engagement, increased tenure, and 95% of employees reporting consistent manager conversations and 90% actively updating goals.

RSM

Brea Fritsche

Talent Acquisition Center of Excellence Leader