Case Study: Hyatt Hotel Corporation achieves rapid candidate sourcing and real-time talent visibility with Cornerstone OnDemand

Reducing Sourcing Time and Increasing Review Frequency

Hyatt, a global hospitality company with more than 95,000 associates, struggled to deliver a personalized performance-management experience and lacked real-time talent visibility. Manual systems and no way for associates to update career preferences made it hard to keep information current, source internal candidates, and plan succession across hotels and brands.

Hyatt implemented Cornerstone OnDemand’s Performance and Succession modules, adding career résumés, preference settings and a “People Finder Report” to identify promotable, high-potential employees. The changes delivered real-time talent visibility, a 53% increase in internal movement between brands, a reduction in candidate sourcing from over a month to days, regular six-month talent reviews, and improved associate engagement.

Hyatt Hotel Corporation

Rocco Lafronza

recruiting manager