Case Study: YMCA of San Diego County achieves streamlined certification tracking and expanded access to compliance training with Cornerstone OnDemand

Reducing manual work and increasing accessibility to compliance training for 5,000 employees

The YMCA of San Diego County, a major nonprofit employer with 5,000 staff across hundreds of roles, needed a better way to manage frequent safety and certification training. Its paper-based, manual system made scheduling, tracking and reporting slow and error-prone, and it was difficult to keep course information and completions up to date across the organization.

After selecting Cornerstone Learning and branding the platform as “Y University,” the YMCA ran a sustained communications campaign to drive adoption. The new system cut manual work, gave all 5,000 employees easier access to compliance training, provided real-time visibility and analytics for tracking certifications, and created a foundation for succession-planning conversations.

YMCA

Dustin Lacasse

Director of Learning