Case Study: ArcBest achieves rapid upskilling of hundreds of new leaders with Cornerstone OnDemand

Quickly upscaling new leaders in advance of Baby Boomer retirements

ArcBest, a global supply‑chain and logistics company founded in 1923, faced a leadership gap as a large portion of its experienced managers approached retirement. With historically low turnover, the company needed a way to prepare hundreds of new leaders quickly without years of traditional on‑the‑job training.

ArcBest implemented Cornerstone OnDemand’s unified talent platform integrated with IBM Watson Talent Frameworks to build a competency‑driven learning and development framework that links learning, performance and succession. The initiative accelerated leader readiness, centralized learning resources and ownership, standardized coaching and reviews, and strengthened partnerships between HR and business leaders.

ArcBest

Kellie Black

Manager of Organizational Effectiveness