Case Study: RSA achieves 100% learning uptake and streamlined content management with Cornerstone OnDemand

Providing employees with meaningful learning experiences

RSA, a multinational insurance group serving 17 million customers across more than 140 countries with around 23,000 employees, had used Cornerstone OnDemand as its LMS since 2010. An internal review found gaps in its learning curriculum, too many external vendors, low learner uptake (30%), and administrative complexity, so RSA sought a single partner to tailor learning, raise engagement and cut costs.

Cornerstone consolidated content and the LMS, tailoring the Learning Zone interface and delivering bite-sized, mobile-friendly content that mapped to individual needs, cutting vendors from 12 to 3 and simplifying management. The program drove organic peer engagement, boosted mobile use (40% of online book usage), increased license usage from 30% to 100%, and earned industry recognition, including multiple Training Journal awards.

RSA

Darren Bartlett

Uk Head Of Learning & Development