Case Study: Town & Country Markets achieves higher employee L&D engagement and retention with Cornerstone OnDemand

How Town & Country Markets Feeds Its Workforce with Value-Driven Learning Content

Town & Country (T&C) Markets is a family-founded grocery chain near Seattle with six locations and about 1,000 employees. Built on core values like stewardship, collaboration and diversity, the company struggled to consistently communicate those values and engage a growing workforce through its training and compliance programs.

T&C used Cornerstone’s Learning Suite to create “The Learning Compass,” a values-driven, continuous L&D program with role-specific lessons, multimedia content and bite-sized microlearning that starts on day one. The approach boosted engagement (employees +30 min/month, managers +45 min/month), increased interest in culture and compliance content, strengthened retention and safety, and set the company up for continued partnership and expanded training.

Town & Country Markets

Skye Tucker

Learning & Development Coordinator