Case Study: Leading Financial Services Firm achieves self-directed continuous learning at scale with Cornerstone OnDemand

How a leading bank is creating a culture of self-directed continuous learning with EdCast LXP

The Leading Financial Services Firm, a global bank serving customers across 39 countries, needed to modernize a costly, classroom-heavy learning model that was difficult to scale and didn’t support self-directed, digital learning. Its fragmented learning ecosystem lacked a core capability framework, created poor user experience, and made it harder to reskill and upskill a workforce of more than 27,000 employees.

Leading Financial Services Firm partnered with Cornerstone OnDemand and used Cornerstone Learning Experience to create a single, personalized learning hub with integrations from internal and external content sources, mobile and SSO access, Teams learning, social collaboration, and robust analytics. The result was stronger learner engagement and measurable scale: over 30K registered users, 70% platform adoption, 50% monthly active users, 140K unique content completions in 90 days, and 10K badges issued, along with 32K likes, 12K comments, and 120K searches.