Case Study: United Airlines achieves scalable, compliant workforce training with Cornerstone OnDemand

Elevating excellence with United Airlines' innovative learning solutions

United Airlines needed a modern learning and compliance solution to onboard nearly 20,000 new hires, reskill employees, and keep a large, global workforce aligned with strict aviation regulations. The airline turned to Cornerstone OnDemand, using its Learning Management and Learning Experience platforms to support training across pilots, flight attendants, technicians, and airport service workers.

Cornerstone OnDemand helped United Airlines roll out and track more than 5 million training activities and completions each year, while also enabling multilingual content, AI-driven personalization, and immersive learning like virtual reality. The result was faster onboarding, stronger compliance and certification management, improved leadership development, and a scalable training system that supports United’s ongoing growth and continuous learning goals.

United Airlines

Maria Taylor

Chief Learning Officer