Case Study: Crossrail achieves automated change approvals and 5-day executive reporting with Contruent

Automated Change Management Approval Process on Europe’s Largest Engineering Project

Crossrail, the 118‑kilometre high-frequency railway megaproject in London, needed to manage up to 1,000 project changes per period with dispersed teams and no standardized approval process. To improve governance, reporting accuracy and speed of decisions, Crossrail selected Contruent’s integrated project lifecycle management solution with automated change‑management and reporting capabilities.

Contruent implemented an automated change‑approval workflow and a centralized “one source of truth,” integrating import/export functionality and email alerts for approvers. As a result, Crossrail gained higher data accuracy, reduced rework, a dependable audit trail of changes, improved forecasting and reporting capability, and can now produce executive reports within five days of month‑end.

Crossrail

Rob Halstead

Crossrail