Case Study: Del Monte Foods improves supply chain performance with JDA and One Network Enterprises

Del Monte Foods - Customer Case Study

Del Monte Foods, a consumer packaged foods company, faced challenges with inefficient forecasting processes and a lack of synthesized customer data, hindering its supply chain effectiveness. To address this and improve customer service, they partnered with vendor Consumer Goods Technology and implemented solutions from JDA (Demand Manager) and One Network Enterprises (a SaaS platform) to create a new demand-driven operating model.

The solutions from JDA and One Network consolidated forecasting and used point-of-sale data to drive execution, improving forecast accuracy by over 400 basis points and shortening the planning cycle. The measurable results included a greater than 99% case fill rate and in-stock levels of 98-99% for customers during promotions, moving them toward a negative working capital goal. Consumer Goods Technology's solutions helped Del Monte set a new benchmark for supply chain performance.

Del Monte Foods

Marc Brown

SVP Corporate Service Center