Case Study: Allierad achieves stronger security and greater technician efficiency with ConnectWise CPQ

Why This MSP Made the Switch Back to ConnectWise After 6 Years

Allierad, an MSP, was looking to improve operational excellence, security, and compliance while moving away from a prior RMM setup. After evaluating several options, the company switched back to ConnectWise CPQ’s ecosystem, using ConnectWise RMM, Co-Managed Backup, and NOC Services to better support patching, backup management, and disaster recovery.

ConnectWise CPQ helped Allierad complete a critical backup migration within a 10-day deadline, including its first backup of 83 servers and 40 terabytes of data, with 24/7 NOC support ensuring clients stayed protected throughout the transition. The vendor’s tools also increased technician efficiency by removing daily backup checks and reducing alert handling, saving time and improving productivity.

Allierad

Richard Rubin

President and CEO