ConnectWise CPQ
71 Case Studies
A ConnectWise CPQ Case Study
Thinc Forward, an IT support and incident response provider serving SMBs in regulated sectors like dental services, faced the challenge of helping clients improve cybersecurity while managing the high cost of compliance and data protection. The company needed a way to better educate clients, strengthen security posture, and deliver a more complete cybersecurity offering with ConnectWise CPQ.
ConnectWise CPQ helped Thinc Forward through technical demos, expert consultations, and access to SOC capabilities to support MDR platform evaluations and a holistic security approach. As a result, Thinc Forward was able to provide proactive incident response, improve client preparedness, and position itself as a trusted advisor, though the case study does not share specific numerical metrics.
Rudy Muhr
Vice President of Information Technology