Case Study: ITS NYC achieves stronger security and compliance growth with ConnectWise CPQ

ITS NYC meets the rising demand for security and compliance with ConnectWise

ITS NYC expanded into cybersecurity to meet growing customer demand for security and compliance, and needed a way to package and deliver those services effectively. The company prepared its own security posture first and then used ConnectWise CPQ and ConnectWise Cybersecurity Management to shape its managed services offer and better explain risks and options to customers.

With ConnectWise CPQ, ITS NYC built security into both existing and new customer relationships through education, cloud security assessments, and compliance-focused offerings. The approach helped them win a deal at 15–20% above competitors by clearly showing security gaps and how they would be addressed, demonstrating stronger customer value and trust.

ITS NYC

Michael Coopersmith

President/CEO