Case Study: TechMD achieves greater scalability and operational efficiency with ConnectWise CPQ

How TechMD’s Strategic Partnership with ConnectWise RMM™, Asio™ Powers Growth for SMBs

TechMD, a fast-growing MSP managing more than 33,000 agents and multiple servers, needed a cost-effective, scalable way to improve functionality, reduce tool sprawl, and better support its service teams. After finding limitations with Datto RMM, TechMD turned to ConnectWise CPQ and the broader ConnectWise platform, including ConnectWise RMM and Asio, to support its growth.

ConnectWise CPQ helped TechMD move to an open, integrated ecosystem with ConnectWise RMM, SOC services, and automation tools that streamlined operations and agent management. The result was reduced noise for technicians, faster issue resolution, and improved scalability for a 285-person team, enabling TechMD to simplify its stack and continue growing with greater operational efficiency.

TechMD

Kevin Blake

CEO and President