Case Study: Clark Integrated Technology achieves scalable growth and operational control with ConnectWise CPQ

How Process, Control and Community Led to Explosive Growth for This ConnectWise Partner

Clark Integrated Technologies (CIT) is a Scotland-based managed services provider founded in 1991 that delivers managed IT, unified communications and consultancy. The company faced scaling challenges as manual, fragmented processes and limited cross-team visibility made it hard to deliver consistent service and grow efficiently.

CIT piloted and then phased in the ConnectWise suite to standardize processes, centralize operations and integrate sales, quoting and service, while also tapping the ConnectWise community for best practices. The solution improved collaboration, sped up deal closure, enabled scalable operations without sacrificing service quality, and drove higher customer satisfaction and faster ROI.

Clark Integrated Technology

Austen Clark

Managing Director