ConnectWise CPQ
71 Case Studies
A ConnectWise CPQ Case Study
Vision Computer Solutions, started in 1999, outgrew its original systems and found itself juggling spreadsheets, disparate ticketing tools, and manual processes that made tracking work slow and error-prone. As the team expanded, leadership—including VP Chuck Lobert—saw a need to centralize operations and streamline sales, service, and marketing.
By implementing the ConnectWise suite (Manage, Automate, Sell, and CampaignDirector), Vision integrated quoting, marketing, NOC operations, and service workflows into one platform. The result: standardized processes and templates, reduced administrative time, better sales‑and‑marketing alignment, and more closed deals as staff shifted focus to higher‑value activities.
Chuck Lobert
Vice President of Sales & Technology