Case Study: 360 IT Partners achieves faster, error‑free quoting and streamlined sales operations with ConnectWise CPQ (ConnectWise Sell)

How One Company Enhanced Their Services in a 360° Turnaround

360IT Partners is a full‑service IT solutions provider in southeastern Virginia serving medical, dental, manufacturing and industrial clients. They were creating proposals manually in Word while using a basic ticketing app, which meant time‑consuming copy‑paste work, inconsistent, error‑prone quotes and double data entry across systems.

By moving to ConnectWise Manage and ConnectWise Sell they automated quoting, product sourcing (including linked catalogs and Etilize), online proposal delivery with Order Porter, e‑signatures, and seamless push of won quotes into Manage. The result: faster, more accurate and professional quotes, fewer errors and rework, freed‑up staff time, smoother sales-to-service handoffs and improved scalability without adding headcount.

360 IT Partners

Ken Peacock

Contracting and Logistics Manager