ConnectWise CPQ
71 Case Studies
A ConnectWise CPQ Case Study
Intellicom Computer Consulting (ICC), an MSP based in Kearney, Nebraska serving clients nationwide, needed a faster, more integrated way to deliver IT services after outgrowing its previous tools and even considering building an in‑house platform.
ICC adopted ConnectWise Control along with ConnectWise Manage, Automate, and Sell to create a single operational platform that automates ticketing, A/V checks, inventory, purchasing and billing. The deep integration sped service delivery, improved documentation and alerts, increased efficiency, and enabled scalable, measurable growth in their MSP practice.
Jeff Hasenauer
Vice President of Technology