Case Study: Heartland Business Systems achieves 50% revenue growth and real-time visibility with ConnectWise CPQ

How ConnectWise Helps Heartland Business Systems

Heartland Business Systems, an IT services provider, faced fragmented systems for quoting, ticketing, invoicing, forecasting, and reporting that slowed workflows and made it hard to make timely business decisions. After reconnecting with ConnectWise CPQ and its broader ConnectWise platform, the company needed a more integrated way to manage its end-to-end sales and service processes.

ConnectWise CPQ helped Heartland Business Systems centralize its workflow so quotes flowed into forecasting, sales orders, purchase orders, invoices, and service tickets without rekeying data. With ConnectWise CPQ, the company cut errors and delays, improved real-time visibility through custom reporting, and increased revenue by about 50%.

Heartland Business Systems