Case Study: Central Illinois Scale Company achieves 20%–25% growth with ConnectWise CPQ

From pen and paper to profitability with ConnectWise PSA

Central Illinois Scale Company, a long-time scale business, was struggling with outdated, manual processes built around pen and paper, faxing, punch clocks, and legacy DOS-based software. The company needed a modern, integrated way to manage billing, communication, inventory, and project coordination, and turned to ConnectWise CPQ as part of a broader ConnectWise solution set.

ConnectWise CPQ helped Central Illinois Scale Company implement a more responsive, real-time system that improved project tracking, invoice visibility, cost control, and scheduling. With ConnectWise, the company became more efficient during COVID, avoided office-based paperwork, and achieved estimated growth of 20% to 25% since 2019, making the ConnectWise investment a major business win.

Central Illinois Scale Company

Ryan Fox

Central Illinois Scale Company