Case Study: Mangano IT achieves scalable growth and resource efficiency with ConnectWise CPQ

ConnectWise Offers Solutions and Support to Mangano IT

Mangano IT is a small MSP in Windsor, Australia, that started with Excel and Word to manage time tracking, project quotes, and operations. As the business aimed to grow, it needed a core system to scale services, measure resource allocation accurately, and gain actionable insights into team and client profitability.

Mangano IT implemented a suite of ConnectWise products — Manage, Sell, Automate, and Control — and joined the IT Nation Evolve peer network. The platform automated time tracking, integrated processes, and surfaced client and resource analytics, enabling better quoting, reduced operational costs, smarter resource allocation, improved customer conversations and retention, and sustainable growth without a proportional headcount increase.

Mangano IT

Paul Mangano

Managing Director