Case Study: Avaya improves VoIP test coverage and productivity with Conformiq Model Based Testing

By switching to Conformiq Model Based Testing methodology, Avaya achieved up to 5x productivity gains in testing within six months

Avaya, a provider of VoIP phones, faced a challenge in improving its testing processes. The company realized that simply adding more personnel was not a viable solution and needed to change its test design methodology to significantly boost its testing capability. To address this, Avaya selected the Conformiq Designer™ software from vendor Conformiq.

The solution implemented was a Model Based Testing (MBT) approach using Conformiq's Automated Test Design tool. This allowed Avaya to automatically generate executable test scripts from a system model, eliminating manual test case selection and a test automation backlog. The results were substantial productivity gains; for network configuration testing, effort was reduced from 608 manual hours to 120 hours with Conformiq, a 5x improvement. The solution also dramatically increased test coverage, generating 3.6 times more test cases for network configuration than the manual method.

Avaya

Dinesh Patil

Avaya