Case Study: U.S. Department of Labor speeds medical bill processing with Conduent

U.S. Department of Labor speeds medical bill processing to 2 days with Conduent

The U.S. Department of Labor needed to ensure timely support for injured federal workers by improving the efficiency and accuracy of its medical bill processing.

Conduent implemented streamlined workflows and advanced processing tools for the department. This solution achieved a remarkable two-day average turnaround time and 99.87% data accuracy, greatly improving efficiency, compliance, and the quality of service provided to workers.

U.S. Department of Labor