Case Study: a state Medicaid customer reduces newborn readmissions with Conduent Analytics

State Medicaid Customer reduces newborn readmissions and avoids over $1 million in costs with Conduent

The state Medicaid customer faced a challenge with high hospital readmission rates. Conduent's Care Management team employed a comprehensive analytics approach to uncover the root causes of this issue.

Using analytics, Conduent identified that readmission rates were highest in newborns, particularly jaundiced infants in rural counties. This data allowed them to help the client implement targeted quality improvement activities. As a result, Conduent significantly reduced readmission rates, avoided over $1 million in healthcare costs, and improved care for newborn babies.