Case Study: Reid Health achieves stronger PAP quality and efficiency with Conduent Smart IVR

Reid Health strengthens community health planning with Conduent

Reid Health partnered with Conduent Healthy Communities Institute to implement a dynamic and community-centered Community Health Needs Assessment (CHNA). This strategic initiative was aimed at transforming their approach to community health planning.

Conduent provided the solution, enabling Reid Health to leverage local data and foster collaborative community engagement. This partnership successfully transformed the health planning process, allowing for a more dynamic and community-focused strategy. The specific measurable impacts for Reid Health are not detailed in the provided text.

Reid Health