Case Study: Oklahoma Department of Human Services achieves 10% program cost savings with Conduent e-Childcare

Oklahoma Department of Human Services saves 10% on childcare costs with Conduent

The Oklahoma Department of Human Services faced a challenge with its slow, cumbersome childcare payment system that was plagued by a high percentage of incorrect payments. Eager to correct these issues and deter fraud while operating under significant budget constraints, the department partnered with Conduent for a solution.

Conduent implemented its e-Childcare solution, based on its EPPIC system, to document care at the point of service and verify eligibility in real time using a convenient card. This solution provided quicker, more accurate payments to providers and eliminated the need for invoicing paperwork. As a result, Conduent helped the Oklahoma Department of Human Services achieve a 10 percent savings on program costs, which were reinvested into further program improvements and provider rate increases.

Oklahoma Department of Human Services